How to handle an upset or agitated employee
Name:
How to handle an upset or agitated employee
Date:
May 17, 2013
Time:
8:15 AM - 9:30 AM MDT
Event Description:
This seminar by Tom Gangel of Colorado West Mental Health is offered as a free service to local employers. It is a practical guide for supervisors, office managers and human resource professionals. What you will learn:
- How to deescalate a situation when tempers flare
- Strategies for identifying the causes of agitation and methods to reduce pressure-filled interactions
- Keys to recognize the signs of an employee in need
- Techniques for reducing or eliminating conflict and anger in the workplace
- Methods to lower tension levels when delivering negative performance feedback
