How to Handle an Upset or Agitated Employee
Name:
How to Handle an Upset or Agitated Employee
Date:
April 18, 2013
Event Description:
This seminar by Tom Gangel of Colorado West Mental Health is offering this service to local employers. It is a practical guide for supervisors, office managers and human resource professionals.
What you will learn in this 90 minute seminar
- How to deescalate a situation when tempers flare
- Strategies for identifying the causes of agitation and methods to reduce pressure-filled interactions
- Keys to recognize the signs of an employee in need
- Techniques for reducing or eliminating conflict and anger in the workplace
- Methods to lower tension levels when delivering negative performance feedback
